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New start (eight) ten big business skills

In order to deal with the customer, to achieve the purpose of sales, should be based on different customers, different situations, different environment, take different strategies to deal with the initiative to take the initiative to reach a deal as soon as possible. In an attempt to conclude, once mastered a turning point, it should be close to discuss. Perhaps, this time the customer is still hesitant, but no relationship, taking advantage of the customer's desire to buy is also strongly encouraged him to buy, turnover is still very large.

One,Two choose one method

Sales staff to provide customers with two solutions to the problem, no matter what kind of customer choice, we want to achieve a result. Using this method, so that customers avoid "to or not" the problem, but let the customer to answer "A or B" problem.

2, summary of the interests of the company law
To bring customers and their own interests are displayed in front of the customer, the customer care to sort the matter, and then the product features and customer care points closely combined, to sum up the interests of customers all the most concerned, prompting customers to reach an agreement.

3, Blindingly

King is the use of the customer's ambition, pride and urged them to buy the product.

4, step by step transaction method
Many customers often delay before buying. They would say, "I'll think about it." "I'll think about it." "We'll talk about it." "In a few days."

5, law at large the better to apprehend him
Some customers born indecision, he although there is interest on the product, but procrastination and delay making a decision, when you deliberately pick up things, to leave, the pretend to leave move, sometimes push each other to decide to purchase.


6, order transaction method
At the end of the sale, come up with an order or contract and began to fill in the above information, if the customer did not stop, he said he had decided to buy.

7, contrast transaction method
Write positive and negative views of the two aspects. This is the use of the advantages and disadvantages of writing, prompting customers to buy the method. Sales staff to prepare a paper pen, draw a "T" word on the paper. Left to produce positive that the purchase of reason, the right to write negative reason should not buy, than in the design of the sales staff, must be positive to buy the reason reason to buy it or not. In this way, you can took the opportunity to persuade the customer determined to make a purchase decision.

8, to assist the customer transaction method
Many customers if they wanted to buy, do not like quickly to sign orders, he is to the East West choice, in the style of the products does not stop spinning.

9, direct request method
Take our Taobao shop sales staff, for example, to get the customer's purchase signal directly after the transaction. The use of direct method to avoid as far as possible is the key to get the act with undue haste, customers buy a clear signal.

10, small transactions law
Minimum turnover method is also called a secondary issue transaction method, called transaction method or evade the crucial point. Is the sales staff in the use of small transactions to indirectly contribute to the transaction method.

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